Samsung Customer Service and experience opinions
We purchased a Samsung washer and dryer two years ago. A month ago our dryer stopped working. We had to hunt for a repair person that actually fixed Samsung products. Most places I called said they never deal with Samsung products because parts are impossible to get. We finally found someone who would come and look at it and identify what was wrong. It needs some sort of new electrical board. They tried to order the part 3 weeks ago and have not even received a return call. They have been waiting 10 weeks for a belt for a Samsung washing machine. Moral of the story.. Samsung makes great appliances until they break down and then they are just another item for the trash. Heading out to buy something that will last more than 2 years and not cost me over $1000!